Frequently Asked Questions

Any other questions? Feel free to contact us.

ARE APPOINTMENTS REQUIRED?

It is important to us that you receive all the personal attention and assistance you deserve, so appointments are greatly appreciated and strongly suggested. This ensures that you’ll have a dedicated fitting room, personal consultant and our undivided attention! You are welcome to come into the store to browse our selection without an appointment, however, we cannot guarantee fitting room availability. To make an appointment, please call us at 630-964-8800 or email us at franciabridal@aol.com.

SHOULD I BRING ANYTHING TO MY APPOINTMENT?

We welcome all levels of preparedness. Some brides do research before the appointment and bring in photos of dress styles that they’d love to try on and other brides love walking us through their vision during the appointment, but most of all...bring an open mind. Either way, our consultants are experts at what they do and will help you find the dress of your dreams. If you don't already have a vision of what you like, no worries - we'll help you figure out what you love! Strapless bras usually work best when trying on dresses, so please bring one with but no problem if you don't have one.

WHO SHOULD I BRING WITH TO MY APPOINTMENT?

The bridal dress buying experience is a very personal and joyous time. We recommend bringing 1-3 family members or friends whose opinions you value most and whom you want to share this moment with. It can get overwhelming and stressful when considering the opinions of many people, so remember that this is a time for you to focus and realize how important your preferences are...after all, it's your wedding dress. Bringing an entourage may sound like fun, but it can take away from you getting the dress of your dreams. We realize there can be special circumstances, so we kindly ask that large groups over 5 guests please contact us, and we will do our best to accommodate you.

HOW LONG WILL MY APPOINTMENT LAST?

Appointments are approximately 60-90 minutes long. That is usually the ideal amount of time to talk with a consultant, try on dresses and choose your wedding dress without feeling rushed. Of course, if you feel you need more time or we don't have a specific dress in our shop, we're always happy to schedule a return visit!

HOW SOON SHOULD I SHOP FOR MY WEDDING DRESS?

We recommend shopping for your wedding dress soon after you choose your wedding date and venue. Most gowns take between 4-6 months to arrive from the date you order the dress, so to give yourself a stress-free experience and to avoid rush fees, it's great to start shopping between 9 months and a year before your wedding. If you have less than six months before your big day, we still have lots of options that can be ready in time for your wedding. Rush fees and availability depend on the designer. We also have a selection of dresses at a great price that can be purchased off the rack, which are great for brides with a short time-frame and small budget.

WHAT DRESS SIZES DO YOU OFFER?

The dresses are in a wide variety of sizes, from 00 to 24. Every bride should feel comfortable and have many beautiful options to try on when shopping for her wedding dress.

DO YOU HAVE DRESSES IN MY BUDGET?

At Francia Bridal & Formal Wear Boutique, we offer an large selection of gowns, in all price ranges. When you come in for your appointment, your bridal consultant will help you choose dresses in a price range that works within your budget.

HOW SHOULD I PREPARE MY FIRST FITTING?

It is important to bring your wedding shoes to your first fitting so your seamstress can determine the changes needed to hem your dress. If you have an idea of which undergarments you will be wearing on your wedding day, please bring those with you to your first fitting. If you need help figuring out which undergarments will work best with your gown, the seamstress can give you advice about that.

WHAT SHOULD I EXPECT AT MY FIRST FITTING?

During your first fitting you get to see and try on your own wedding dress for the first time! It's super exciting! The alteration specialist will see how everything fits and give you an idea of which alterations will be needed. She will pin the dress while you're wearing it and talk through all the next steps with you. During your first fitting, you will also have the opportunity to try on veils, hair accessories, shoes, and jewelry so you can see how everything will look together.

WILL I NEED ALTERTIONS?

A majority of wedding dresses need some alterations to ensure the perfect fit. The alterations that are needed will vary from bride to bride and from dress to dress, and alterations costs are not included in the price of your wedding gown.

HOW LONG DOES THE ALTERATIONS PROCESS TAKE?

We recommend starting your alterations when your dress arrives. Some dresses require multiple fittings to ensure the perfect fit. Even if your dress does not require many alterations, we always suggest starting the alterations process as soon as possible to alleviate any last-minute stress as your wedding day approaches.

HOW MUCH DO ALTERATIONS COST?

The cost of alterations vary from dress to dress and is not included in the price of your dress. When you select your dress, your bridal consultant can help give you an idea of what your dress might need in terms of alterations, and an estimate will be finalized during your first fitting.

ARE THERE DRESSES FOR IMMEDIATE SALE?

Yes, we carry a large assortment of wedding dresses that we can sell off the floor, usually at a discounted price. A majority of our designer dresses need to be special ordered. There is a rush delivery that is offered for brides who need a dress before the normal 4-6 months time frame. The time and rush fee will vary by designer.

WHAT IS THE TIME FRAME FOR RECEIVING AN ORDER?

Our normal shipping schedule for bridal dresses is 4-6 months, bridesmaids dresses are 4-5 months, and mother of the bride & groom dresses are 3-4 months. Rush ordering is available for an extra charge and will vary by designer.

WHAT ARE TRUNK SHOWS?

Trunk shows are events that we frequently host on weekends where we highlight a particular designer's collection. Trunk shows are a great opportunity to see and try on much more of a designer’s collection than what we normally have in the shop. Special discounts are often offered during trunk shows.